Terms & Conditions Adventure Travel Programs

The adventure travel services offered by www.huellandina.com correspond to services operated by “Huella Andina Expeditions”, fantasy name of the Chilean limited liability company Sociedad Turismo HAE (RUT: 76.076.673-9), unless specified another operator in the program.

HAE Ltda. is legally represented by Matias Andres Potthoff Pugin (RUT 16838849-7) with commercial address in “Camino Volcán Calbuco KM3.8 Ensenada, Puerto Varas – Región de Los Lagos, Chile“.

Huella Andina Expeditions is an adventure travel company registered in the National Tourism Service (www.sernatur.cl) for classes of “Trekking” (Registro nro. 16794) and “High Altitude Mountaineering / Alpine Climbing” (Registro nro. 10667), with approved documentary review and inspection field.
For all programs taking place in areas protected by the state (National Parks, National Reserves or National Monuments) HAE Ltda. work – since the year 2009 – under a concession contract with the National Forest Corporation (CONAF, Corporación Nacional Forestal) for trekking and mountaineering activities.

All adventure travel services operated by Huella Andina Expeditions are designed following the normative of the National Standards Institute (INN, acronym in Spanish) for “Trekking”: NCh2985.Of2006, “Mountaineering”: NCh2962.Of2006 and “High Altitude Mountaineering / Alpine Climbing”: NCh2951.Of2005. Each services have a fact sheet called “Program”, in this document are explicit and developed the services that will be provide. Among other information necessary for the execution of the service in the “Program” you will find: descriptive, itinerary, price, terms and conditions that apply to the service. This document is in a "google docs" format. The link to access to it is under the title “Full Program (Google Docs)” and it is located under the “Trip!nfo” on the web page of each service.
Periodically we review and update the information posted in huellandina.com. However you may find differences between the information published in the “web page” and the “Google Docs document” of our services. Always the document from “Google Docs” contains the latest revision of our services and this file will be used for your service.

The prices of each program are presented in chilean pesos (CLP, CH$) and correspond to the price per 1 person taxes included. All our programs have a maximum of clients per guide defined by our risk management guidelines, and are calculated based on the guide rate per client / itinerary, and the costs associated to it, seeking that always the guide received the better rate for his work.

We accept as payment methods for our adventure travel services: Cash (only Dollars, Euros or CLP), Credit Card, Online bank transfer (Chilean – CLP or Austrian – EUR Bank). If paying in EUR or USD, program prices are based off of the exchange rate set by HAE Ltda. at the time of reservation. The total cost must be paid in full before the program start date.More information http://hae.cl/payment-methods.

By hiring or participating in an adventure travel service operated by HAE Ltda. you declare to understand and accept the present “Terms and Conditions” for HAE Ltda. Adventure Travel Programs (detailed in the previous paragraphs), the “program of the activity” and the declaration of “Knowledge and acceptance of risks, terms and conditions” (http://hae.cl/acceptance).

For more information, questions or comments please contact us!

 

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